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Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Work
Enjoys
Pleasure
Anyone
Enjoy
More quotes by W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
Zero defects is a super highway going down the tube.
W. Edwards Deming
Experience by itself teaches nothing.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
