Quote

One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Without
Various
Interact
Need
Example
Variation
Needs
System
Incomplete
Knowledge
Separated
Understand
Apply
Order
Psychology
Cannot
Management
Segments
Part
Profound
Eminent

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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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Improve quality, you automatically improve productivity.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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It's management's job to know.
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Let us ask our suppliers to come and help us to solve our problems.
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A goal without a method is nonsense.
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Management by results - like driving a car by looking in rear view mirror.
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We must satisfy our customers.
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Change the rule and you will get a new number.
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People are entitled to joy in work.
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You can not define being exactly on time.
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Eliminate numerical quotas, including Management by Objectives.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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Scrap doesn't come for free, we pay someone to make it.
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When a worker has reached a stable state, further training will not help him.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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The aim should be to work on the method of management.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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