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You must have a supplier relationship of constant improvement.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Must
Supplier
Suppliers
Improvement
Management
Constant
Relationship
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Management's job is to optimize the whole system.
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Experience by itself teaches nothing.
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A system can not understand itself.
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There must be consistency in direction.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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We should work on our process, not the outcome of our processes.
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The greatest losses are unknown and unknowable.
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Information is not knowledge. Let's not confuse the two.
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The individual has been crushed by our style of management today.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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The emphasis should be on why we do a job.
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It's not enough to do your best you must know what to do & then do your best.
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Let us ask our suppliers to come and help us to solve our problems.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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People learn in different ways: reading, listening, pictures, watching.
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Hard work and best efforts will not by themselves dig us out of the pit.
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You can not achieve an aim unless you have a method.
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Just because you can measure everything doesn't mean that you should.
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Judging people does not help them.
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