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You do not install quality you begin to work at it.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Begin
Quality
Work
Install
Management
More quotes by W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
If you destroy the people of a company, you do not have much left.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
