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You do not install quality you begin to work at it.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Begin
Quality
Work
Install
Management
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Anyone that enjoys his work is a pleasure to work with.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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A leader's job is to help his people.
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The emphasis should be on why we do a job.
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Management by results is confusing special causes with common causes.
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Whenever there is fear, you will get wrong figures.
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People need to know how their job contributes.
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A leader must have knowledge. A leader must be able to teach.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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We should be guided by theory, not by numbers.
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Meeting specifications is not enough.
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Knowledge is the key.
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Quality is pride of workmanship.
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Knowledge needs to be a verb.
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Competition should not be for a share of the market-but to expand the market.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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If you destroy the people of a company, you do not have much left.
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