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You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Plans
Make
Innovation
Management
Discovery
Plan
More quotes by W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
You cannot inspect quality into the product it is already there.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
Shrink, shrink variation, to reduce the loss.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
When we cooperate, everybody wins.
W. Edwards Deming
Change the rule and you will get a new number.
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming