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You can not achieve an aim unless you have a method.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Achieve
Aim
Management
Method
Unless
More quotes by W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
Understanding variation is the key to success in quality and business.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
All models are wrong some models are useful.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
