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Without questions, there is no learning.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Questions
Learning
Without
Management
More quotes by W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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You must have a supplier relationship of constant improvement.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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When a worker has reached a stable state, further training will not help him.
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You can not define being exactly on time.
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Absence of defects does not necessarily build business... Something more is required.
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You can not hear what you do not understand.
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We want best efforts guided by theory.
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I am not reporting things about people. I am reporting things about practices.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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If someone can make a contribution to the company he feels important.
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You can not plan to make a discovery. You do not plan innovation.
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Management by results - like driving a car by looking in rear view mirror.
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Shrink, shrink variation, to reduce the loss.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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The questions are more important than the answers.
W. Edwards Deming