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When people try to do what they can not do, they wish to give up.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Giving
Trying
People
Management
Wish
Give
More quotes by W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
A system can not understand itself.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Understanding variation is the key to success in quality and business.
W. Edwards Deming