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When people try to do what they can not do, they wish to give up.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Wish
Give
Giving
Trying
People
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Anyone that enjoys his work is a pleasure to work with.
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Put a good person in a bad system and the bad system wins, no contest.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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Improve quality, you automatically improve productivity.
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Without questions, there is no learning.
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We want best efforts guided by theory.
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The customer is the most important part of the production line.
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Whenever there is fear, you will get wrong figures.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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Survival is optional. No one has to change.
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Knowledge is the key.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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Quality comes not from inspection, but from improvement of the production process.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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You do not find knowledge in a dictionary, only information.
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The transformation will come from leadership.
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We are here to make another world.
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Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
