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When people try to do what they can not do, they wish to give up.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Wish
Give
Giving
Trying
People
More quotes by W. Edwards Deming
We are here to make another world.
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Zero defects is a super highway going down the tube.
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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
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You can expect what you inspect.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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People are entitled to joy in work.
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Whenever there is fear, you will get wrong figures.
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Confusing common causes with special causes will only make things worse.
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It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
A system must be managed. It will not manage itself.
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...the most important things we need to manage can't be measured.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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You do not install knowledge.
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Everyone is a customer for somebody, or a supplier to somebody.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
