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When people try to do what they can not do, they wish to give up.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Give
Giving
Trying
People
Management
Wish
More quotes by W. Edwards Deming
Retroactive management emphasizes the bottom line.
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The most important measures are both unknown and unknowable.
W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
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Improve quality, you automatically improve productivity.
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It is not necessary to change. Survival is not mandatory.
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Don't expect smart people to listen to you without proof.
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The job can't be finished only improved to please the customer.
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Managing by results only makes things worse.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
Nothing happens without personal transformation.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
