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When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Helping
Worker
States
Stable
Reached
Management
Workers
Training
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You do not find knowledge in a dictionary, only information.
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Without theory we can only copy.
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Quality starts in the boardroom.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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If someone can make a contribution to the company he feels important.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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You can not define being exactly on time.
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Innovation comes from the producer - not from the customer.
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Management by results is confusing special causes with common causes.
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Defects are not free. Somebody makes them, and gets paid for making them.
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When we cooperate, everybody wins.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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We must satisfy our customers.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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A system can not understand itself.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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All anyone asks for is a chance to work with pride.
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