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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Great
Management
Scientist
Telling
Takes
Results
Wrong
Makes
Care
Misuse
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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The greatest losses are unknown and unknowable.
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Nobody should try to use data unless he has collected data.
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Management's job is to optimize the whole system.
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It would be a mistake to export western management to a friendly country.
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Hold everybody accountable? Ridiculous!
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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You should not ask questions without knowledge.
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All models are wrong some models are useful.
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The questions are more important than the answers.
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There is no substitute for knowledge.
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Without questions, there is no learning.
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Scrap doesn't come for free, we pay someone to make it.
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Quality starts in the boardroom.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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We are here to learn, to make a difference and to have fun.
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If you do not know how to ask the right question, you discover nothing.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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It does not happen all at once. There is no instant pudding.
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He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
