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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Care
Misuse
Great
Management
Scientist
Telling
Takes
Results
Wrong
Makes
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We are here for an education.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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All models are wrong some models are useful.
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Management by results is confusing special causes with common causes.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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Put a good person in a bad system and the bad system wins, no contest.
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Without questions, there is no learning.
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The customer is the most important part of the production line.
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A goal without a method is nonsense.
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Survival is optional. No one has to change.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
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Let us ask our suppliers to come and help us to solve our problems.
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A leader's job is to help his people.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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Improve quality, you automatically improve productivity.
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When a worker has reached a stable state, further training will not help him.
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We are here to learn, to make a difference and to have fun.
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