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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Care
Misuse
Great
Management
Scientist
Telling
Takes
Results
Wrong
Makes
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Whenever there is fear, you will get wrong figures.
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It only takes a little innovation.
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You have to manage a system. The system doesn't manage itself.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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Management's job is to optimize the whole system.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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There is very little evidence that we give a hoot about profit.
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Eliminate numerical quotas, including Management by Objectives.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Everyone is a customer for somebody, or a supplier to somebody.
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It would be a mistake to export western management to a friendly country.
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The most important figures for management of any organization are unknown and unknowable.
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Quality comes not from inspection, but from improvement of the production process.
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Each system is perfectly designed to give you exactly what you are getting today.
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People work in the system. Management creates the system
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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We are here to make another world.
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Management does not know what a system is.
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