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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Scientist
Telling
Takes
Results
Wrong
Makes
Care
Misuse
Great
Management
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A bad system will beat a good person every time.
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Management's job is to optimize the whole system.
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Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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People need to know what their jobs are.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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We should be guided by theory, not by numbers.
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Judging people does not help them.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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Management is prediction.
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Management does not know what a system is.
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Nobody should try to use data unless he has collected data.
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