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We want best efforts guided by theory.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Guided
Efforts
Management
Theory
Effort
More quotes by W. Edwards Deming
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
All anyone asks for is a chance to work with pride.
W. Edwards Deming