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We want best efforts guided by theory.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Guided
Efforts
Management
Theory
Effort
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We have to bring back the individual. Management has smothered the individual.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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We should work on our process, not the outcome of our processes.
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There is very little evidence that we give a hoot about profit.
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You should not ask questions without knowledge.
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When a system is stable, telling the worker about mistakes is only tampering.
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To copy is to invite disaster.
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Management does not know what a system is.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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People need to know how their job contributes.
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You do not install knowledge.
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It is not necessary to change. Survival is not mandatory.
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Put a good person in a bad system and the bad system wins, no contest.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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Managing by results only makes things worse.
W. Edwards Deming
