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We want best efforts guided by theory.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Theory
Effort
Best
Guided
Efforts
More quotes by W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
You can not achieve an aim unless you have a method.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Understanding variation is the key to success in quality and business.
W. Edwards Deming
Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming