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We should be guided by theory, not by numbers.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Theory
Numbers
Guided
More quotes by W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming