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We should be guided by theory, not by numbers.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Theory
Numbers
Guided
Management
More quotes by W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
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It is not necessary to change. Survival is not mandatory.
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When we cooperate, everybody wins.
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Shrink, shrink variation, to reduce the loss.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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Zero defects is a super highway going down the tube.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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Uncontrolled variation is the enemy of quality.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
