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We must understand variation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Must
Variation
Management
Understand
More quotes by W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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We are here to make another world.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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There is no substitute for knowledge.
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Confusing common causes with special causes will only make things worse.
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The worker is not the problem. The problem is at the top! Management!
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When people try to do what they can not do, they wish to give up.
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Profit in business comes from repeat customers
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When a system is stable, telling the worker about mistakes is only tampering.
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Monetary rewards are not a substitute for intrinsic motivation.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
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Competition should not be for a share of the market-but to expand the market.
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We should work on our process, not the outcome of our processes.
W. Edwards Deming