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We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Bring
Individual
Back
Smothered
More quotes by W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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Everyone is a customer for somebody, or a supplier to somebody.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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You have to manage a system. The system doesn't manage itself.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Management is prediction.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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When we cooperate, everybody wins.
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The job can't be finished only improved to please the customer.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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All anyone asks for is a chance to work with pride.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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It's management's job to know.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
You do not find knowledge in a dictionary, only information.
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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Innovation comes from people who take joy in their work.
W. Edwards Deming