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We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Smothered
Management
Bring
Individual
Back
More quotes by W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
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All anyone asks for is a chance to work with pride.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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It's management's job to know.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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The job can't be finished only improved to please the customer.
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Without theory we can only copy.
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
A leader is a coach, not a judge.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
