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We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Individual
Back
Smothered
Management
Bring
More quotes by W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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People learn in different ways: reading, listening, pictures, watching.
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A leader is a coach, not a judge.
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The worker is not the problem. The problem is at the top! Management!
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Quality is pride of workmanship.
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Nobody goes to work to do a bad job.
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Zero defects is a super highway going down the tube.
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No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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A bad system will beat a good person every time.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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You cannot inspect quality into the product it is already there.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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We must understand variation.
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A leader's job is to help his people.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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There is no substitute for knowledge.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming