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We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Back
Smothered
Management
Bring
Individual
More quotes by W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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We should be guided by theory, not by numbers.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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You should not ask questions without knowledge.
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The questions are more important than the answers.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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You have to manage a system. The system doesn't manage itself.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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Transformation is not automatic. It must be learned it must be led.
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Divide responsibility and nobody is responsible.
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The emphasis should be on why we do a job.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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A leader knows who is outside of the system and needs special help.
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Absence of defects does not necessarily build business... Something more is required.
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Experience by itself teaches nothing.
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Put a good person in a bad system and the bad system wins, no contest.
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We want best efforts guided by theory.
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There is no knowledge without theory.
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