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We are here for an education.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Education
More quotes by W. Edwards Deming
It's management's job to know.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
All anyone asks for is a chance to work with pride.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Quality starts in the boardroom.
W. Edwards Deming