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We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Thing
People
Ruined
Efforts
Management
Effort
Wrong
More quotes by W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming