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We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Best
Thing
People
Ruined
Efforts
Management
Effort
Wrong
More quotes by W. Edwards Deming
Without theory there is nothing to modify or learn.
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Change the rule and you will get a new number.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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Management by results is confusing special causes with common causes.
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A system can not understand itself.
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The customer invents nothing. New products and new services come from the producer.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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The job can't be finished only improved to please the customer.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
Without questions, there is no learning.
W. Edwards Deming
Let us ask our suppliers to come and help us to solve our problems.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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People are entitled to joy in work.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
