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We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Wrong
Best
Thing
People
Ruined
Efforts
Management
Effort
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We are here for an education.
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Retroactive management emphasizes the bottom line.
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If you do not know how to ask the right question, you discover nothing.
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You can not plan to make a discovery. You do not plan innovation.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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When people try to do what they can not do, they wish to give up.
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There is no substitute for knowledge.
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It does not happen all at once. There is no instant pudding.
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Any two people have different ideas of what is important.
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No requirement of industry is so much neglected as operational definitions.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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Survival is optional. No one has to change.
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Whenever there is fear, you will get wrong figures.
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If someone can make a contribution to the company he feels important.
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Innovation comes from people who take joy in their work.
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The most important figures for management of any organization are unknown and unknowable.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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