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Understanding variation is the key to success in quality and business.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Understanding
Success
Business
Variation
Management
Keys
Quality
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You should not ask questions without knowledge.
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Information is not knowledge. Let's not confuse the two.
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A bad system will beat a good person every time.
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Shrink, shrink variation, to reduce the loss.
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We are here for an education.
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Does experience help? NO! Not if we are doing the wrong things.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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Don't expect smart people to listen to you without proof.
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Knowledge is the key.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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We should work on our process, not the outcome of our processes.
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There must be consistency in direction.
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