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There is very little evidence that we give a hoot about profit.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Giving
Hoot
Profit
Management
Evidence
Give
Littles
Little
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Managing by results only makes things worse.
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Don't expect smart people to listen to you without proof.
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Whenever there is fear, you will get wrong figures.
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Each system is perfectly designed to give you exactly what you are getting today.
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You must have a supplier relationship of constant improvement.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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All anyone asks for is a chance to work with pride.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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A leader must have knowledge. A leader must be able to teach.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
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You do not find knowledge in a dictionary, only information.
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Innovation comes from people who take joy in their work.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Let us ask our suppliers to come and help us to solve our problems.
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Without theory we can only copy.
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It would be a mistake to export western management to a friendly country.
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Nobody should try to use data unless he has collected data.
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