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Manage the cause, not the result.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Manage
Management
Result
Cause
Results
Causes
More quotes by W. Edwards Deming
The greatest losses are unknown and unknowable.
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It's management's job to know.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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It's not enough to do your best you must know what to do & then do your best.
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The individual has been crushed by our style of management today.
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You can not define being exactly on time.
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Management's job is to optimize the whole system.
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You do not install knowledge.
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Knowledge needs to be a verb.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Quality comes not from inspection, but from improvement of the production process.
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When we cooperate, everybody wins.
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Understanding variation is the key to success in quality and business.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Just because you can measure everything doesn't mean that you should.
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You can not plan to make a discovery. You do not plan innovation.
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The most important figures for management of any organization are unknown and unknowable.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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There is very little evidence that we give a hoot about profit.
W. Edwards Deming