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A leader knows who is outside of the system and needs special help.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Outside
Leader
System
Special
Help
Helping
Needs
Management
More quotes by W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
Let us ask our suppliers to come and help us to solve our problems.
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
W. Edwards Deming
