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Judging people does not help them.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Management
Judging
Help
Helping
Doe
More quotes by W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Without questions, there is no learning.
W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
Retroactive management emphasizes the bottom line.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
Now, we learn that a system must have an aim. Without an aim, there is no system.
W. Edwards Deming
