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Knowledge is the key.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Keys
Knowledge
More quotes by W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
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All anyone asks for is a chance to work with pride.
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If you destroy the people of a company, you do not have much left.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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We must satisfy our customers.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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You do not install quality you begin to work at it.
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A rational prediction has an explanation based on theory.
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Lack of knowledge - that is the problem.
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Meeting specifications is not enough.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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All models are wrong some models are useful.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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Judging people does not help them.
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The most important measures are both unknown and unknowable.
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Let us ask our suppliers to come and help us to solve our problems.
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