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It only takes a little innovation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Takes
Littles
Little
Innovation
Management
More quotes by W. Edwards Deming
People need to know how their job contributes.
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Absence of defects does not necessarily build business... Something more is required.
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Defects are not free. Somebody makes them, and gets paid for making them.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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The greatest losses are unknown and unknowable.
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Hard work and best efforts will not by themselves dig us out of the pit.
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Retroactive management emphasizes the bottom line.
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Uncontrolled variation is the enemy of quality.
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It does not happen all at once. There is no instant pudding.
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Transformation is not automatic. It must be learned it must be led.
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You can not achieve an aim unless you have a method.
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We should work on our process, not the outcome of our processes.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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There is no knowledge without theory.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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We are here to learn, to make a difference and to have fun.
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All anyone asks for is a chance to work with pride.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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Management's job is to optimize the whole system.
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