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It does not happen all at once. There is no instant pudding.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Instant
Management
Happen
Happens
Doe
Pudding
More quotes by W. Edwards Deming
Without theory, there are no questions.
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A system can not understand itself.
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The most important measures are both unknown and unknowable.
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You can expect what you inspect.
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A goal without a method is nonsense.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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A leader is a coach, not a judge.
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The worker is not the problem. The problem is at the top! Management!
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You can only elevate individual performance by elevating that of the entire system.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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We must satisfy our customers.
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You can not define being exactly on time.
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In God we trust all others bring data.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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A system must be managed. It will not manage itself.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming