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It does not happen all at once. There is no instant pudding.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Doe
Pudding
Instant
Management
Happen
Happens
More quotes by W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Don't expect smart people to listen to you without proof.
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You can not hear what you do not understand.
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When people try to do what they can not do, they wish to give up.
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Does experience help? NO! Not if we are doing the wrong things.
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Management is prediction.
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Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
There is no knowledge without theory.
W. Edwards Deming
You should not ask questions without knowledge.
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Profit in business comes from repeat customers
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
Hard work and best efforts will not by themselves dig us out of the pit.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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Management's job is to know which systems are stable and which are not.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
