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Innovation comes from people who take joy in their work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Innovation
Management
Joy
Comes
Take
Work
People
More quotes by W. Edwards Deming
The problem is that most courses teach what is wrong.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
Shrink, shrink variation, to reduce the loss.
W. Edwards Deming