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Innovation comes from people who take joy in their work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Innovation
Management
Joy
Comes
Take
Work
More quotes by W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
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A man who knows not his limitations is of no use to anyone.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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We should work on our process, not the outcome of our processes.
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The problem is that most courses teach what is wrong.
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The customer is the most important part of the production line.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Retroactive management emphasizes the bottom line.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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Uncontrolled variation is the enemy of quality.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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Experience by itself teaches nothing.
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The most important figures for management of any organization are unknown and unknowable.
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A leader's job is to help his people.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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Scrap doesn't come for free, we pay someone to make it.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming