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Improve quality, you automatically improve productivity.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Automatically
Productivity
Improve
Management
Quality
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It does not happen all at once. There is no instant pudding.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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We should be guided by theory, not by numbers.
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When we cooperate, everybody wins.
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Anyone that enjoys his work is a pleasure to work with.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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I am not reporting things about people. I am reporting things about practices.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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All models are wrong some models are useful.
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We are here for an education.
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Confusing common causes with special causes will only make things worse.
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The most important figures for management of any organization are unknown and unknowable.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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Managing by results only makes things worse.
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