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Improve quality, you automatically improve productivity.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Automatically
Productivity
Improve
Management
Quality

More quotes by W. Edwards Deming

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Hold everybody accountable? Ridiculous!
W. Edwards Deming
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
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A rule should suit the purpose.
W. Edwards Deming
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Profit in business comes from repeat customers
W. Edwards Deming
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People work in the system. Management creates the system
W. Edwards Deming
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A bad system will beat a good person every time.
W. Edwards Deming
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
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Nobody should try to use data unless he has collected data.
W. Edwards Deming
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The aim should be to work on the method of management.
W. Edwards Deming
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
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The job can't be finished only improved to please the customer.
W. Edwards Deming
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. Edwards Deming
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
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Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming
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...the most important things we need to manage can't be measured.
W. Edwards Deming
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Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
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Quality starts in the boardroom.
W. Edwards Deming