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If someone can make a contribution to the company he feels important.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Contribution
Management
Company
Someone
Feels
Important
Make

More quotes by W. Edwards Deming

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A system must be managed. It will not manage itself.
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Profit in business comes from repeat customers
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The process is not just the sum of its parts.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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A leader is a coach, not a judge.
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Innovation comes from people who take joy in their work.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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People work in the system. Management creates the system
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Quality begins with the intent, which is fixed by management.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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When people try to do what they can not do, they wish to give up.
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A bad system will beat a good person every time.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Nobody should try to use data unless he has collected data.
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Monetary rewards are not a substitute for intrinsic motivation.
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If you do not know how to ask the right question, you discover nothing.
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It only takes a little innovation.
W. Edwards Deming