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I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Practice
Things
People
Reporting
Practices
Management
More quotes by W. Edwards Deming
You can not define being exactly on time.
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We know what we told him, but we don't know what he heard.
W. Edwards Deming
Manage the cause, not the result.
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Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
We must understand variation.
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Plants don't close from poor workmanship, but from poor management.
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In God we trust all others bring data.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming