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Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Customers
Management
Somebody
Everyone
Supplier
Suppliers
Customer
More quotes by W. Edwards Deming
A bad system will beat a good person every time.
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A rule should suit the purpose.
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We are here for an education.
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To optimize the whole, we must sub-optimize the parts
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You should not ask questions without knowledge.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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Manage the cause, not the result.
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You can not achieve an aim unless you have a method.
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Quality starts in the boardroom.
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Don't expect smart people to listen to you without proof.
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Anyone that enjoys his work is a pleasure to work with.
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Shrink, shrink variation, to reduce the loss.
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Judging people does not help them.
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Information is not knowledge. Let's not confuse the two.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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Without theory we can only copy.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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If you destroy the people of a company, you do not have much left.
W. Edwards Deming
