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Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Customer
Customers
Management
Somebody
Everyone
Supplier
Suppliers
More quotes by W. Edwards Deming
Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
A rule should suit the purpose.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
Put a good person in a bad system and the bad system wins, no contest.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming
There is no knowledge without theory.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
