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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Destruction
Quotas
Plans
Quota
Pay
Incentive
System
Incentives
Force
Grades
Business
Merit
School
Forces
Management
More quotes by W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
A system can not understand itself.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming