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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Plans
Quota
Pay
Incentive
System
Incentives
Force
Grades
Business
Merit
School
Forces
Management
Destruction
Quotas
More quotes by W. Edwards Deming
Experience by itself teaches nothing.
W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
When people try to do what they can not do, they wish to give up.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
People are entitled to joy in work.
W. Edwards Deming
The problem is that most courses teach what is wrong.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming