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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
System
Incentives
Force
Grades
Business
Merit
School
Forces
Management
Destruction
Quotas
Plans
Quota
Pay
Incentive
More quotes by W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
People are entitled to joy in work.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
Retroactive management emphasizes the bottom line.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
Any two people have different ideas of what is important.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
