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Change the rule and you will get a new number.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
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Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
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More quotes by W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
All models are wrong some models are useful.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
