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Any two people have different ideas of what is important.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Important
Different
People
Management
Two
Ideas

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Divide responsibility and nobody is responsible.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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Defects are not free. Somebody makes them, and gets paid for making them.
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Nobody should try to use data unless he has collected data.
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You can not plan to make a discovery. You do not plan innovation.
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All anyone asks for is a chance to work with pride.
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Understanding variation is the key to success in quality and business.
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No requirement of industry is so much neglected as operational definitions.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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A rule should suit the purpose.
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You do not install quality you begin to work at it.
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In God we trust all others bring data.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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A system can not understand itself.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Whenever there is fear, you will get wrong figures.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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We are here to learn, to make a difference and to have fun.
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To copy is to invite disaster.
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Management does not know what a system is.
W. Edwards Deming